You’d think a casino with “fortune” in its name would have a better track record. But a closer look at the fortune clock casino profile on AskGamblers tells a story that’s more warning than welcome. The site is listed as terminated, with a very low expert score and a player score that doesn’t inspire confidence. Complaint activity is there – 36 total, with 30 marked resolved, an average amount of around $3,047, and an average response time of about two days. That response speed isn’t terrible, but the volume and nature of the complaints raise real questions.
What Works and What Doesn’t
On paper, Fortune Clock has some appealing features. The game library is broad, with providers like Microgaming, NetEnt, Betsoft, Evolution Gaming, and Play’n GO. Mobile play works straight from the browser – no app download needed. Live chat is available around the clock. But the negatives pile up fast when you dig deeper.
- No video poker – a strange omission for a modern casino.
- Withdrawal pending time of 36 hours – that’s a long wait in 2024.
- Responsible-gambling tools mostly unavailable – no deposit limits, no self-exclusion options listed on the details panel.
- RTP not stated – you’re playing blind on return rates.
- No progressive jackpots or game history – transparency takes another hit.
The Withdrawal Reality
Deposit methods include Visa, MasterCard, Payz, Payeer, Perfect Money, WebMoney, and several Russian mobile carriers like Megafone, Beeline, and Tele2. Withdrawals are more limited: Visa, MasterCard, Payz, Payeer, Perfect Money, Beeline, QIWI, and Tele2. No fees are listed, which is fine – but the limits tell a different story. Per day, you’re capped at EUR/USD 2,000. Per week, EUR/USD 10,000. Per month, EUR/USD 40,000. For a casino that’s been flagged as terminated, those numbers feel less like protection and more like a brake on payouts.
Complaints: The Real Story
The complaint snippets on AskGamblers paint a consistent picture: withdrawal rejections, account closures, verification delays, and technical payment issues. One player review sums it up bluntly: “They closed my account without explanation and kept my money.” Another mentions a withdrawal that simply never arrived. The average complaint duration sits around eight days – not catastrophic, but when you’re waiting for your own money, every extra day stings.
Key Details at a Glance
| Category | Details |
|---|---|
| Licence | Curacao Gaming Control Board |
| Established | 2020 |
| Restricted Countries | United States, Ukraine, Canada, Spain, France, Netherlands, Italy |
| Support | Live chat 24/7, email, no FAQ section |
| Withdrawal Pending | 36 hours |
| Security | Encryption and random number generation |
What to Do If You’re Considering It
If you’re thinking about signing up, here’s a short checklist to protect yourself:
- Test a small deposit first – see if withdrawal actually works before committing real money.
- Check the restricted countries list – if you’re in the US, Canada, or many EU nations, you’re blocked anyway.
- Read the complaint threads on AskGamblers – the pattern of account closures and delayed payouts is worth your time.
- Consider whether a Curacao licence gives you the protection you want – it often doesn’t.
The bottom line: Fortune Clock Casino has a decent game selection and responsive live chat, but the terminated status on AskGamblers, the withdrawal complaints, and the missing responsible-gambling tools are hard to ignore. If you play here, go in with your eyes wide open – and your expectations low. There are safer places to spin.